You are hereSkype your credit balance has expired
Skype your credit balance has expired
Hi there Firstname Lastname,
Unfortunately your Skype Credit balance has expired due to 180 days’ inactivity on your account. We sent you three reminder emails, but as we explained, this now means the balance you had in your account has been cleared.
Below is the Skype Credit expiry policy, detailing why your balance expired.
=== What are the rules for Skype Credit expiry? ===
1. Skype Credit expires 180 days after your last credit purchase or action that used credit eg calling phones, SMS message.
2. Each purchase, call or SMS message resets the expiry time to 180 days.
3. Unfortunately, if you don't use your remaining credit the balance will expire to comply with normal business accounting rules.
4. You will receive reminder emails 30 days, 7 days and 72 hours before your credit expires.
Talk soon,
The people at Skype
== Getting help for Skype ==
While you cannot reply to this email, you can contact us through our Help section. You can also visit our forums.
= PROTECT YOUR PASSWORD =
Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign into Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like this https:// It should also show a little padlock symbol to indicate the secure connection.
